FAQ

 

Frequently Asked Questions

How long will my order take?

CD and DVD Replication – Please plan on 10-15 working days for a replication order. This allows time to ship at the lowest rates, and time to correct the rare problem that occurs. Orders can be produced more quickly, if needed – ask your rep about our fast turn-around options. Depending on circumstances, rush charges may apply.

CD & DVD Duplication – Please plan on 3-5 working days for a duplication order.

What’s the difference between duplication and replication?

Duplication is used for smaller quantities. It is the process of “burning” data onto a blank disk with a laser, like you can do at home. We can burn hundreds of disk in a matter of hours, saving you from frustrating equipment tie-ups. We can also imprint a “face” on your disk, which is a more professional look than a stick-on-label.

Replication involves the create of a glass master. From that, a metal “stamping” master is created, which will mold the discs from plastic pellets. This is the most efficient way to produce 1,000 or more discs.

What kind of “face” can you put on my disc?

For duplication orders under 500, the most economical choice is text on a blue, black or white background, and no art from you is needed. If you want to provide a design with graphics, you can choose between 300 or 600 dpi resolution. If you are replicating 500 or more discs, you may choose any of these options plus silkscreen or offset disc imprinting.